The transformation of Operations Management and workforce practices through Artificial Intelligence adoption

The adoption of Artificial Intelligence (AI) is fundamentally reshaping operations management (OM) and altering the nature of work within production environments. This paper provides an overview of the transformative impact of AI on operational processes and workforce dynamics. It examines how advanced AI tools are trying to be integrated into production systems to enhance process efficiency and streamline workflows. By shifting traditional operational methodologies, AI fosters a mode agile, interconnected and responsive operations landscape. In parallel, the adoption of AI significantly influences labor practices by redefining job roles and necessitating the development of new skill sets among workers. This paper aims to explore the multifaceted effects of AI adoption, addressing not only improvements in operations but also the impact on human activities.