The article examines the role of the board of directors in Local Public Utilities (LPUs). It aims at verifying empirically if a correlation exists between specific characteristics of the board of directors and the adoption of innovative arrangements addressing emerging needs of users and citizens (i.e. quality). By means of applying multivariate statistical methods to a random sample of sixty Italian LPUs, this study finds the relational capital of the boards affecting the take up of quality-oriented actions by LPUs. These results support the resource-dependence theory, neglected by mainstream literature.

Monteduro, F., Hinna, A., Ferrari, R. (2011). The Board of Directors and the adoption of quality management tools. PUBLIC MANAGEMENT REVIEW, 13(6), 803-824 [10.1080/14719037.2010.539109].

The Board of Directors and the adoption of quality management tools

MONTEDURO, FABIO;HINNA, ALESSANDRO;
2011-01-01

Abstract

The article examines the role of the board of directors in Local Public Utilities (LPUs). It aims at verifying empirically if a correlation exists between specific characteristics of the board of directors and the adoption of innovative arrangements addressing emerging needs of users and citizens (i.e. quality). By means of applying multivariate statistical methods to a random sample of sixty Italian LPUs, this study finds the relational capital of the boards affecting the take up of quality-oriented actions by LPUs. These results support the resource-dependence theory, neglected by mainstream literature.
2011
Pubblicato
Rilevanza internazionale
Articolo
Esperti anonimi
Settore SECS-P/07 - ECONOMIA AZIENDALE
English
Con Impact Factor ISI
boards; governance; public utilities; quality management; resource-dependence theory
Monteduro, F., Hinna, A., Ferrari, R. (2011). The Board of Directors and the adoption of quality management tools. PUBLIC MANAGEMENT REVIEW, 13(6), 803-824 [10.1080/14719037.2010.539109].
Monteduro, F; Hinna, A; Ferrari, R
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2108/22323
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