Recently, the International Organization for Standardization published the ISO22400 standard, offering a set of key performance indicators (KPIs) for manufacturing operation management. This set is declared to be specifically referred to production execution. However, the standard includes either tactical indicators and operative ones. Moreover, production planning indicators are currently not taken into consideration, neither in ISO22400 not in other standards. Through an extensive literature review, this paper aims at investigating manufacturing operations management indicators and finding possible connections with ISO22400 standard, while identifying eventual needs for integration at tactical level. A framework for operations management KPIs is proposed and used to classify 778 indicators identified among scientific papers, white papers, reports and international standards. This lead to considerations on ISO22400 completeness and coherence; moreover, this classification can represent a reference for future standards formalization.

D’Orazio, L., Schiraldi, M.m., Varisco, M. (2018). KPIs in operations management: Extending the ISO22400 standard scope. In Proceedings of the Summer School Francesco Turco (pp.457-465). AIDI - Italian Association of Industrial Operations Professors.

KPIs in operations management: Extending the ISO22400 standard scope

Schiraldi, M. M.;Varisco, M.
2018-09-12

Abstract

Recently, the International Organization for Standardization published the ISO22400 standard, offering a set of key performance indicators (KPIs) for manufacturing operation management. This set is declared to be specifically referred to production execution. However, the standard includes either tactical indicators and operative ones. Moreover, production planning indicators are currently not taken into consideration, neither in ISO22400 not in other standards. Through an extensive literature review, this paper aims at investigating manufacturing operations management indicators and finding possible connections with ISO22400 standard, while identifying eventual needs for integration at tactical level. A framework for operations management KPIs is proposed and used to classify 778 indicators identified among scientific papers, white papers, reports and international standards. This lead to considerations on ISO22400 completeness and coherence; moreover, this classification can represent a reference for future standards formalization.
23rd Summer School "Francesco Turco" - Industrial Systems Engineering 2018
Grand Hotel et des Palmes, ita
2018
AIDI
Rilevanza internazionale
contributo
12-set-2018
12-set-2018
Settore ING-IND/17 - IMPIANTI INDUSTRIALI MECCANICI
Settore ING-IND/35 - INGEGNERIA ECONOMICO-GESTIONALE
English
ISO22400; KPI; Manufacturing; Operations management; Performance Management Systems; Business and International Management; Management of Technology and Innovation; Organizational Behavior and Human Resource Management; Strategy and Management1409 Tourism, Leisure and Hospitality Management; Management Science and Operations Research; Industrial and Manufacturing Engineering; Safety, Risk, Reliability and Quality; Waste Management and Disposal
http://www.summerschool-aidi.it/
Intervento a convegno
D’Orazio, L., Schiraldi, M.m., Varisco, M. (2018). KPIs in operations management: Extending the ISO22400 standard scope. In Proceedings of the Summer School Francesco Turco (pp.457-465). AIDI - Italian Association of Industrial Operations Professors.
D’Orazio, L; Schiraldi, Mm; Varisco, M
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2108/211523
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