Recently, the International Organization for Standardization published the ISO22400 standard, offering a set of key performance indicators (KPIs) for manufacturing operation management. This set is declared to be specifically referred to production execution. However, the standard includes either tactical indicators and operative ones. Moreover, production planning indicators are currently not taken into consideration, neither in ISO22400 not in other standards. Through an extensive literature review, this paper aims at investigating manufacturing operations management indicators and finding possible connections with ISO22400 standard, while identifying eventual needs for integration at tactical level. A framework for operations management KPIs is proposed and used to classify 778 indicators identified among scientific papers, white papers, reports and international standards. This lead to considerations on ISO22400 completeness and coherence; moreover, this classification can represent a reference for future standards formalization.
D’Orazio, L., Schiraldi, M.m., Varisco, M. (2018). KPIs in operations management: Extending the ISO22400 standard scope. In Proceedings of the Summer School Francesco Turco (pp.457-465). AIDI - Italian Association of Industrial Operations Professors.
KPIs in operations management: Extending the ISO22400 standard scope
Schiraldi, M. M.;Varisco, M.
2018-09-12
Abstract
Recently, the International Organization for Standardization published the ISO22400 standard, offering a set of key performance indicators (KPIs) for manufacturing operation management. This set is declared to be specifically referred to production execution. However, the standard includes either tactical indicators and operative ones. Moreover, production planning indicators are currently not taken into consideration, neither in ISO22400 not in other standards. Through an extensive literature review, this paper aims at investigating manufacturing operations management indicators and finding possible connections with ISO22400 standard, while identifying eventual needs for integration at tactical level. A framework for operations management KPIs is proposed and used to classify 778 indicators identified among scientific papers, white papers, reports and international standards. This lead to considerations on ISO22400 completeness and coherence; moreover, this classification can represent a reference for future standards formalization.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.