Flames recognition for opinion mining

The emerging world-wide e-society creates new ways of interaction between people with different cultures and backgrounds. Communication systems as forums, blogs, and comments are easily accessible to end users. In this context, user generated content management revealed to be a difficult but necessary task. Studying and interpreting user generated data/text available on the Internet is a complex and time consuming task for any human analyst. This study proposes an interdisciplinary approach to modelling the flaming phenomena (hot, aggressive discussions) in online Italian forums. The model is based on the analysis of psycho/cognitive/linguistic interaction modalities among web communities' participants, state-of-the art machine learning techniques and natural language processing technology. Virtual communities' administrators, moderators and users could benefit directly from this research. A further positive outcome of this research is the opportunity to better understand and model the dynamics of web forums as the base for developing opinion mining applications focused on commercial applications.