Fostering Inclusivity and Value Generation: Analysing Organisational Approaches in Italian Central Administration for Disability Management

This study investigates Central Italian Administrations’ initiatives to foster workplace inclusivity for people with impairments in body function and structures, recognising its role in creating public value. Referring to a theoretical framework for DM, a qualitative analysis of PIAOs has been conducted, combined with examining organisational structures, focusing on the Disability Manager’s role. A nascent implementation of DM initiatives arises. While adherence to compliance or fundamental approaches is widespread, a subset is shifting towards more ambitious policies to promote public value. However, these efforts face challenges due to their complex nature.