Purpose This study investigates whether colors red or blue in financial disclosure documents (Key Investor Information Documents – KIIDs) affect attention distribution toward the visual stimulus and the perception of financial attractiveness of the products. Design/methodology/approach In order to observe and measure financial consumers' visual attention, the unobtrusive methodology of eye-tracking is used on a sample of nonprofessional investors, applying an ecological protocol, through a cross-sectional design. Findings Financial information processing and visual attention distribution are influenced by the color of the KIID document, as red seems to attract attention, proxied by gazing behavior, more than blue. Red color, compared to blue, is also observed to push investors to rate the products as less financially attractive, especially when the product Risk Reward Profile is high. Practical implications The findings highlight the role of the basic visual properties of documents conveying financial information, prompting to investigate the unconscious and automatic mechanisms of individual's attention and its influence on decision making. Originality/value Using the eye-tracking tool, this study bridges neuroscience, color research, marketing and finance and provides new knowledge on the underlying neural mechanisms of financial consumers' behavior.

Ceravolo, M.g., Farina, V., Fattobene, L., Graziano, E.a., Leonelli, L., Raggetti, G. (2021). Blue and red in financial documents: the influence on attentional mechanisms and behavior. INTERNATIONAL JOURNAL OF BANK MARKETING.

Blue and red in financial documents: the influence on attentional mechanisms and behavior

Farina, V.;Fattobene, L.
;
Graziano, E. A.;Leonelli, L.;
2021-06-02

Abstract

Purpose This study investigates whether colors red or blue in financial disclosure documents (Key Investor Information Documents – KIIDs) affect attention distribution toward the visual stimulus and the perception of financial attractiveness of the products. Design/methodology/approach In order to observe and measure financial consumers' visual attention, the unobtrusive methodology of eye-tracking is used on a sample of nonprofessional investors, applying an ecological protocol, through a cross-sectional design. Findings Financial information processing and visual attention distribution are influenced by the color of the KIID document, as red seems to attract attention, proxied by gazing behavior, more than blue. Red color, compared to blue, is also observed to push investors to rate the products as less financially attractive, especially when the product Risk Reward Profile is high. Practical implications The findings highlight the role of the basic visual properties of documents conveying financial information, prompting to investigate the unconscious and automatic mechanisms of individual's attention and its influence on decision making. Originality/value Using the eye-tracking tool, this study bridges neuroscience, color research, marketing and finance and provides new knowledge on the underlying neural mechanisms of financial consumers' behavior.
2-giu-2021
Pubblicato
Rilevanza internazionale
Articolo
Esperti anonimi
Settore SECS-P/11 - ECONOMIA DEGLI INTERMEDIARI FINANZIARI
English
Financial consumer's behavior, Attention, Eye Tracking, Neurofinance
Ceravolo, M.g., Farina, V., Fattobene, L., Graziano, E.a., Leonelli, L., Raggetti, G. (2021). Blue and red in financial documents: the influence on attentional mechanisms and behavior. INTERNATIONAL JOURNAL OF BANK MARKETING.
Ceravolo, Mg; Farina, V; Fattobene, L; Graziano, Ea; Leonelli, L; Raggetti, G
Articolo su rivista
File in questo prodotto:
File Dimensione Formato  
Blue and Red in financial.pdf

accesso aperto

Descrizione: testo dell'articolo
Tipologia: Versione Editoriale (PDF)
Licenza: Copyright dell'editore
Dimensione 593.04 kB
Formato Adobe PDF
593.04 kB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2108/276246
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 5
  • ???jsp.display-item.citation.isi??? 4
social impact