Beginning in 2009, the Italian legislation proposed a convergent action of “programming” “evaluation” and “transparency” to be applied to the administrative processes. Within this framework, the ICT emerges as a key element in order to put the Reform into practice supporting administrations both in measuring and evaluating performance, and in increasing transparency and accountability. In order to understand the expected effects of ICT use on these relevant aspects of the administrative activities and, more in general, to give an interpretation of the role of the ICT in the reform process, the paper presents the results of a content analysis of 198 documents produced by public organizations for whom the Reform was of immediate application.
Scarozza, D., Hinna, A., Scravaglieri, S., Trotta, M. (2016). The value of ICT applications: linking performance, accountability and transparency in public administrations. In A. Harfouche, F. Ricciardi (a cura di), Information and Communication Technologies in Organizations and Society: Past, Present, and Future issues, Lecture Notes in Information systems and Organisations (pp. 51-70). Springer Heidelberg [10.1007/978-3-319-28907-6].
The value of ICT applications: linking performance, accountability and transparency in public administrations
HINNA, ALESSANDRO;SCRAVAGLIERI, STEFANO;
2016-01-01
Abstract
Beginning in 2009, the Italian legislation proposed a convergent action of “programming” “evaluation” and “transparency” to be applied to the administrative processes. Within this framework, the ICT emerges as a key element in order to put the Reform into practice supporting administrations both in measuring and evaluating performance, and in increasing transparency and accountability. In order to understand the expected effects of ICT use on these relevant aspects of the administrative activities and, more in general, to give an interpretation of the role of the ICT in the reform process, the paper presents the results of a content analysis of 198 documents produced by public organizations for whom the Reform was of immediate application.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
