In this article we attempt to apply the principles and tools of conversation analysis (CA) to domain-specific discourse. Considering that the CA approach is largely unused in LSP research, we begin by discussing the relevance and applicability of CA to domain-specific analysis. We then illustrate experimental cross-cultural data from 2 corpora of telephone call openings to a variety of English and Italian workplaces, and 2 corpora of calls to English and Italian bookstores, as an example of how CA may produce concrete evidence which may help us to define what is domain-specific about certain kinds of telephone talk
Bowles, H.t., Pallotti, G. (2004). Conversation analysis of opening sequences of telephone calls to bookstores in English and Italian. TEXTUS, 17(1), 63-88.
Conversation analysis of opening sequences of telephone calls to bookstores in English and Italian
BOWLES, HUGO THOMAS;
2004-01-01
Abstract
In this article we attempt to apply the principles and tools of conversation analysis (CA) to domain-specific discourse. Considering that the CA approach is largely unused in LSP research, we begin by discussing the relevance and applicability of CA to domain-specific analysis. We then illustrate experimental cross-cultural data from 2 corpora of telephone call openings to a variety of English and Italian workplaces, and 2 corpora of calls to English and Italian bookstores, as an example of how CA may produce concrete evidence which may help us to define what is domain-specific about certain kinds of telephone talkI documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.