In this article we attempt to apply the principles and tools of conversation analysis (CA) to domain-specific discourse. Considering that the CA approach is largely unused in LSP research, we begin by discussing the relevance and applicability of CA to domain-specific analysis. We then illustrate experimental cross-cultural data from 2 corpora of telephone call openings to a variety of English and Italian workplaces, and 2 corpora of calls to English and Italian bookstores, as an example of how CA may produce concrete evidence which may help us to define what is domain-specific about certain kinds of telephone talk

Bowles, H.t., Pallotti, G. (2004). Conversation analysis of opening sequences of telephone calls to bookstores in English and Italian. TEXTUS, 17(1), 63-88.

Conversation analysis of opening sequences of telephone calls to bookstores in English and Italian

BOWLES, HUGO THOMAS;
2004-01-01

Abstract

In this article we attempt to apply the principles and tools of conversation analysis (CA) to domain-specific discourse. Considering that the CA approach is largely unused in LSP research, we begin by discussing the relevance and applicability of CA to domain-specific analysis. We then illustrate experimental cross-cultural data from 2 corpora of telephone call openings to a variety of English and Italian workplaces, and 2 corpora of calls to English and Italian bookstores, as an example of how CA may produce concrete evidence which may help us to define what is domain-specific about certain kinds of telephone talk
2004
Pubblicato
Rilevanza internazionale
Articolo
Sì, ma tipo non specificato
Settore L-LIN/12 - LINGUA E TRADUZIONE - LINGUA INGLESE
English
Senza Impact Factor ISI
service telephone calls; English; Italian; conversation analysis; language for specific purposes
Bowles, H.t., Pallotti, G. (2004). Conversation analysis of opening sequences of telephone calls to bookstores in English and Italian. TEXTUS, 17(1), 63-88.
Bowles, Ht; Pallotti, G
Articolo su rivista
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2108/14802
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