This paper analyses the productivity of 20 Italian airports management companies during the period 2006–2008 using a DEA Malmquist index that includes a quality component. The proposed methodology is applied for the first time to the airport industry. In doing so, we directly assess the impact of the quality of services delivered by an airport on its productive performance. The study shows that, while Italian airports possess an acceptable level of quality in terms of their infrastructure, their managerial/administrative procedures must be strengthened in order to better deal with both technological modernization and passenger waiting time at the airports.
De Nicola, A., Gitto, S., & Mancuso, P. (2013). Airport quality and productivity changes: A Malmquist index decomposition assessmen. TRANSPORTATION RESEARCH PART E-LOGISTICS AND TRANSPORTATION REVIEW, 58(4), 67-75.
Tipologia: | Articolo su rivista |
Citazione: | De Nicola, A., Gitto, S., & Mancuso, P. (2013). Airport quality and productivity changes: A Malmquist index decomposition assessmen. TRANSPORTATION RESEARCH PART E-LOGISTICS AND TRANSPORTATION REVIEW, 58(4), 67-75. |
IF: | Con Impact Factor ISI |
Lingua: | English |
Settore Scientifico Disciplinare: | Settore ING-IND/35 - Ingegneria Economico-Gestionale |
Revisione (peer review): | Esperti anonimi |
Tipo: | Articolo |
Rilevanza: | Rilevanza internazionale |
Digital Object Identifier (DOI): | http://dx.doi.org/10.1016/j.tre.2013.07.001 |
Stato di pubblicazione: | Pubblicato |
Data di pubblicazione: | 2013 |
Titolo: | Airport quality and productivity changes: A Malmquist index decomposition assessmen |
Autori: | |
Autori: | De Nicola, A; Gitto, S; Mancuso, P |
Appare nelle tipologie: | 01 - Articolo su rivista |
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